788bet handles user data with the utmost seriousness and in full compliance with the General Data Protection Law (LGPD – Lei nº 13.709/2018). This policy explains, in plain language, what we collect, how we use it, how we protect it, and what your rights are as a data subject.
+18 | By creating your 788bet account, you confirm that you have read this Privacy Policy.
Six concrete commitments that guide how data is handled for every bettor registered with 788bet.
All communication between your phone or computer and 788bet's servers is encrypted with 256-bit SSL. This covers the submission of registration data, payment information via Pix or card, and any other interaction with the platform.
788bet operates in full compliance with the General Data Protection Law (Lei nº 13.709/2018). This means a defined legal basis for each data processing activity, a designated Data Protection Officer (DPO), and documented processes for responding to data subject requests.
788bet never sells, rents, or transfers your personal data to third parties for commercial purposes. The only instances in which data is shared are with operational partners essential to the platform's functioning, always under confidentiality agreements.
Every piece of data collected by 788bet has a specific, documented purpose. We collect only what is necessary to operate your account, process payments, and ensure platform security. Data that is no longer needed is disposed of in accordance with legal retention periods.
You can request access, correction, portability, or deletion of your data at any time. 788bet responds to all data subject requests within 15 business days, as required by the LGPD, via live chat or email in Portuguese.
788bet user data is stored on servers located in Brazil or in countries with an equivalent level of protection, in accordance with the guidelines of the National Data Protection Authority (ANPD). International transfers follow the safeguards established by the LGPD.
788bet collects personal data from its users in two ways: data you provide directly while using the platform, and data collected automatically by our operating and security systems. Below, we detail each category clearly.
Data minimization principle: 788bet collects only the data strictly necessary for each purpose. If you have questions about why a specific piece of information is being requested, our support team can explain the legal basis and purpose before you provide anything.
Every piece of data collected by 788bet has a specific purpose and a corresponding legal basis under the LGPD. Below are the main processing purposes:
Legal basis: 788bet processes data on the following legal bases under the LGPD: performance of a contract (account operation and payments), compliance with a legal obligation (KYC and AML), exercise of legal rights (fraud prevention), and consent (marketing communications). You may withdraw consent for marketing at any time.
788bet does not sell, rent, or transfer users' personal data to third parties for commercial purposes. Data is shared only in the situations described below, always limited to the minimum information necessary for each purpose:
In all data-sharing situations, 788bet contractually requires recipients to apply security measures equivalent to those used internally and to use the data solely for the purpose for which it was shared.
788bet employs a comprehensive set of technical and organizational measures to protect users' personal data against unauthorized access, alteration, disclosure, or destruction:
In the event of a security incident that may affect users' personal data, 788bet will notify the National Data Protection Authority (ANPD) and the affected individuals within the timeframes established by the LGPD, with clear information about what occurred and the measures taken to remediate the situation.
Your responsibility: You are solely responsible for keeping your 788bet account password secure. Use a strong password that is unique to this platform, and never share it with anyone. 788bet will never ask for your password by email, chat, or phone.
The 788bet website and app use cookies and similar technologies to ensure the platform functions correctly, enhance the user experience, and analyze usage in aggregate. See the types of cookies used below:
| Cookie Type | Purpose | Duration | Category |
|---|---|---|---|
| Session / Authentication | Keep your session active while browsing 788bet | Session | Required |
| Security | Detect unauthorized access attempts and protect transactions | 30 days | Required |
| Preferences | Remember your preferred language, currency (R$), and display settings | 1 year | Required |
| Performance Analysis | Understand how users navigate the site to improve the experience (anonymized data) | 90 days | Optional |
| Marketing | Sending relevant promotional communications from 788bet (with consent only) | 180 days | Optional |
You can manage your cookie preferences at any time through your browser settings or via the privacy settings panel available on the platform. Disabling required cookies may prevent login and financial transactions from working correctly on 788bet.
The General Data Protection Law grants you, as a data subject, a set of rights regarding your personal data processed by 788bet. All of the rights below can be exercised free of charge via live chat or by emailing contato@788bet-play.com:
Request a copy of all personal data that 788bet holds about you.
Request the update or correction of incomplete, inaccurate, or outdated data.
Request the deletion of data that is unnecessary or processed based on consent.
Receive your data in a structured format for transfer to another platform.
Object to data processing based on legitimate interest when you believe your rights take precedence.
Request information about which entities 788bet shares your data with and why.
| Right | Response Timeframe | How to Submit a Request |
|---|---|---|
| Data access | 15 business days | Live chat or email |
| Data correction | 5 business days | Account settings or support |
| Data deletion | 15 business days | Email with identity verification |
| Portability | 15 business days | Formal request by email |
| Consent withdrawal | Immediate | Account settings |
If 788bet fails to address your request satisfactorily within the timeframes above, you have the right to file a complaint with the National Data Protection Authority (ANPD).
788bet is a platform intended exclusively for users aged 18 and over. Collecting data from minors is not permitted under any circumstances.
During registration, 788bet verifies the date of birth provided, and during KYC verification, confirms the user's actual age through identity documents. Accounts whose holders are identified as under 18 are closed immediately, with any deposits made after verification returned in full.
If you suspect that a minor has created a 788bet account – whether a child, dependent, or any other person – please contact our support team immediately via chat or by emailing contato@788bet-play.com. The matter will be handled with priority and discretion.
Parental controls: 788bet recommends that guardians of minors enable parental control filters on home devices to prevent children and teenagers from accessing online betting platforms.
788bet retains personal data for as long as necessary for the purposes for which it was collected, in compliance with mandatory legal retention periods. General retention periods are as follows:
Once the applicable retention period expires, data is securely deleted from 788bet's systems, including backups and audit logs, unless retention is required by an active court or regulatory order.
Early deletion request: You may request the deletion of your data before the standard retention period ends. In such cases, 788bet will assess whether any legal obligation prevents immediate deletion and will inform you of what can be removed right away and what must be kept for a defined period.
788bet may update this Privacy Policy periodically to reflect changes in data processing practices, new legal requirements, or improvements to internal processes. Significant changes will be communicated via registered email and through a notice on the website and app at least 15 days before taking effect.
The "Last updated" date at the top of this page indicates when the document was last revised. We recommend reviewing this policy periodically to stay informed about how 788bet protects your data.
Continued use of the platform after any changes take effect constitutes acceptance of the updated policy. If you disagree with a change, you may close your account before the effective date without any penalty, and your available real BRL balance will be returned.
Data Protection Officer (DPO): For privacy and data protection matters at 788bet, reach our team via live chat (available 24/7 in Portuguese) or by email: contato@788bet-play.com. Average response time: under 2 minutes via chat, up to 24h by email.
Your data is safe at 788bet. This Privacy Policy complies with the General Data Protection Law (Lei nº 13.709/2018 – LGPD) and the guidelines set by the National Data Protection Authority (ANPD). Please also refer to our Terms and Conditions and our Responsible Gambling for a complete overview of 788bet's policies.